The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Getting Care

Appointments & Referrals

To make an appointment, call Central Appointments at 623-856-2273. If you're an active duty patient, you can also schedule your appointment online using the MHS GENESIS Patient Portal. Learn more about booking appointments online. We also offer access to active duty service members Monday-Friday, 6:30-7 a.m. When calling the appointment line, be prepared to provide the patient’s date of birth and one additional patient identifier. 

For any care your primary care manager doesn’t provide, such as urgent, preventive, mental health, and specialty care, you will need a referral. Find out more about how to obtain referrals and authorizations. 

If you need to cancel your appointment, please cancel at least two hours in advance by calling the appointment line. 

The 56th MDG doesn’t have emergency services. Emergencies do not require prior authorization to receive medical care. If you have a medical emergency (life, limb, or eyesight) call 911 and go to the nearest emergency room for care. 

If you have a non-emergent medical issue during non-duty hours, contact the Military Health System Nurse Advice Line for help in obtaining urgent care. 

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.  

 

Don't forget to keep your family's information up to date in DEERS!