Outpatient Medical Records / Release of Information

If a specialty provider requests medical documentation for a scheduled appointment, have the provider fax a Release of Information request to 623-289-8936. Please allow seven business days for processing unless a specific date is annotated on the request. Medical documentation received from off-base facilities pertaining to referrals to civilian physicians will be filed in your medical record.

PCSing personnel should drop off a copy of their orders five days before final out processing the base. All medical records will be mailed to the gaining military treatment facility and are no longer hand-carried by the member. 

If you require a copy of your entire medical record for personal reasons, please contact ROI at 623-856-7510. Copy wait time is approximately 30 days; please plan accordingly. Exceptions will be made for life-threatening illnesses and emergency services.