The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Health Services

Outpatient Medical Records / Release of Information

If a specialty provider requests medical documentation for a scheduled appointment, have the provider fax a Release of Information request to 623-289-8936. Please allow seven business days for processing unless a specific date is annotated on the request. Medical documentation received from off-base facilities pertaining to referrals to civilian physicians will be filed in your medical record.

PCSing personnel should drop off a copy of their orders five days before final out processing the base. All medical records will be mailed to the gaining military treatment facility and are no longer hand-carried by the member. 

If you require a copy of your entire medical record for personal reasons, please contact ROI at 623-856-7510. Copy wait time is approximately 30 days; please plan accordingly. Exceptions will be made for life-threatening illnesses and emergency services. 

Contact Us

Phone

623-856-7510

Hours

Monday-Friday
7:30 a.m. to 4 p.m.
Closed for training at noon the second Wednesday of each month

Location

56th Medical Group
7219 North Litchfield Road
Luke Air Force Base, AZ 85309

Don't forget to keep your family's information up to date in DEERS!