Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Getting Care

Scheduled Closures

Outpatient operations, including the main appointment line, pharmacy, and laboratory at Luke Air Force Base, are closed for Luke MDG training days, resiliency days, Air Education and Training Command family days, and federal holidays. 

2025 Luke MDG Training Days 

Wednesday, March 26 - MDG closes at noon 
Wednesday, April 9 - MDG closes at noon
Wednesday, May 14 - MDG closes at noon
Friday, May 16 - MDG Closes at noon
Friday, May 23 - MDG closes at noon
Wednesday, June 11 - MDG closes at noon
Friday, June 20 - MDG closes at noon
Monday, July 7 - MDG closes at noon

2025 Federal Holidays 

New Year’s Day – Wednesday, Jan. 1 
National Day of Mourning – Thursday, Jan. 9  
Martin Luther King Jr. Day – Monday, Jan. 20 
Presidents Day – Monday, Feb. 17 
Memorial Day – Monday, May 26 
Juneteenth – Thursday, June 19 
Independence Day – Friday, July 4 
Labor Day – Monday, Sept. 1 
Columbus Day – Monday, Oct. 13 
Veterans Day – Tuesday, Nov. 11 
Thanksgiving – Thursday, Nov. 27 
Christmas Day – Thursday, Dec. 25 

2025 AETC Family Days 

Monday, July 7 
Friday, Aug. 29 
Friday, Nov. 28 
Friday, Dec. 26

Don't forget to keep your family's information up to date in DEERS!