Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Lab Tests & Radiology

Tests & X-rays at Luke Medical Group - Luke Air Force Base consists of Diagnostic Imaging and Laboratory. For more information, please visit the individual health services.

Service Pause 

Due to reduced staff availability and in alignment with our commitment to delivering safe, high-quality care, the Luke AFB clinic is announcing a temporary pause of space-available lab services for non-enrolled beneficiaries, effective May 15, 2025, until further notice. If you’re a non-enrolled beneficiary, you’ll need to use an off-base TRICARE network provider during this time. For a list of approved TRICARE network providers, scan the QR code below. 

 

Don't forget to keep your family's information up to date in DEERS!