Contact Us
Location: 7219 North Litchfield Road, Building 1130, Luke Air Force Base, Arizona 85309-1526
Phone Number: 623-856-2273
Patient Advocate
Phone Number: 623-856-8968
BCAC/DCAO
Phone Number: 623-856-4300
Email: dha.ncr.Luke-56th-MDG.mbx.56-mdg-bcac@health.mil
The MHS GENESIS Patient Portal is a secure website that allows you to access your health information, request prescription renewals, and exchange messages with your care team anytime and anywhere. To access the MHS GENESIS Patient Portal, visit my.mhsgenesis.health.mil. All beneficiaries, including active duty service members, can access the portal using their DS Logon. Visit https://www.health.mil/News/In-the-Spotlight/MHS-GENESIS for more information about the new electronic health record!
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility’s Patient Advocate.
If concerns are not adequately resolved, alternately, patients and staff also have the right to contact The Joint Commission to report concerns.
- At http://www.jointcommission.org, using the “Report patient safety event” link in the Connect with Us section on the website’s home page.
- Faxed or emailed submissions are not accepted.
- By mail to:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
No disciplinary or punitive action will be taken because an employee or other individual who provides care, treatment, or services reports safety or quality-of-care concerns to The Joint Commission.